If the product(s) you purchased are damaged or otherwise show material or manufacturing defects, please submit your warranty claim here. If you believe that the PollyFab shoe products you purchased are defective in terms of materials and workmanship within 60 days of the date of purchase, please make sure you submit the requested information with the claim form. Please note that this warranty does not apply to fair wear and tear, willful damage, abnormal storage, alterations, repairs, improper fit, scratched lenses (for eyewear), or improper/unreasonable use. We will review your warranty claim once we have all the requested information, and we will confirm the outcome via email. Should we notice that your claim is incomplete, or should we require additional information, we will contact you. Please note that all additional information requested needs to be sent to PollyFab within 30 days of the initial request; otherwise, your claim will be closed. If you purchased your product(s) from a retailer, please contact them directly for information on any warranty they may offer.

PollyFab shoes run true to size and are available in medium and wide widths. We make sizing recommendations per style on each product page. If you're typically in between shoe sizes, we recommend going with the smaller one since PollyFab will stretch slightly, as they're broken in.

Depending on the upper material and shoe style, your PollyFab shoes will most likely stretch slightly with use. They should fit snugly out of the box. After a few hours of wearing, they will likely stretch slightly to conform to your feet. If you are unsure whether or not they will fit, please try your PollyFab on a carpeted surface to see how they stretch, as we do not accept returns on shoes that show any wear or use.

All styles utilize insoles made of cotton canvas, microfiber, textile, faux shearling, or other materials.

We reimagined the running shoe sole with 3D printing, creating our exclusive lattice cushioning technology that boosts energy return to 86%.In the lab, it absorbs 40% more impact energy at 5 m/s than traditional foams; on the track, it helps reduce peak knee joint load by 15–20%.Our proprietary bio-based elastomer ELASTO 1000 BIO, USDA-certified as a Certified Biobased Product, delivers exceptional elasticity while reducing environmental impact.This isn’t just a shoe — this is Hyper Air. Every landing accelerates you forward, while taking pressure off the world. Features include:

PollyFab® does not sell directly on any auction website. Any items purchased from an auction site are purchased at your own risk. Auction websites do not guarantee the authenticity of the products sold on their sites. For this reason, there may be counterfeit goods available through auction sites, despite language that the item is genuine or authentic.

PollyFab products are manufactured in China.

PollyFab is manufactured in China.